At Ocean Dental, we always welcome new patients and aim to make you feel comfortable and healthy, no matter what your oral health care needs may be.
During your first visit to our Burnaby dental office, we will review your dental and medical history, and perform a thorough dental examination. This will include a series of dental x-rays, photographs, and intra-oral examinations, which will help us better assess your smile and dental needs. Following this initial assessment, our team will take time to discuss your current dental health, make recommendations, explore your goals for your ideal smile, and develop a treatment plan that meets or exceeds your expectations.
There are of course those patients who arrive at our office under emergency circumstances. In these cases, our goal is always to relieve them of any discomfort as soon as possible. This usually involves a very specific examination and x-ray of the area concerned and a plan to get you feeling better as soon as possible.
We understand that financing and insurance options is important when choosing a new dentist. We have multiple insurance options for you and our friendly team would be more than happy to help you get set up.
At Ocean Dental, our knowledgeable administrative team will work with your dental insurance provider to maximize your benefits during your treatment. Any portion of dental treatment not covered by your insurance is due at time of treatment, however we will work with you individually if other arrangements are required.
Your dental appointment is considered confirmed at the time of booking. This means we are reserving time with our doctor, assistant and hygienist, as well as operatory space as required. We will be sterilizing and preparing the operatory space, equipment, and materials required for your procedure.
If you are unable to attend your appointment, you'll need to contact our office with 3 business days notice to reschedule. As a courtesy, we'll notify you 3 days prior by email if you provide us with a current email address. Alternatively, we'll call 2 days prior to remind you of the appointment you have booked.